OOPS! Clearance understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our website and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
Cookie means a small text file placed on your computer or device by our website when you visit certain parts of our website and/or when you use certain features of our website.
Our website means this website, OOPSclearance.co.uk
UK and EU Cookie Law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and We/Us/Our OOPS! CLEARANCE Retail
- What Data Do We Collect?
Some data will be collected automatically by our website (for further details, please see section 9 below), other data will only be collected if you voluntarily submit it, for example, when signing up for information, competitions and social media.
Depending upon your use of our website, we may collect some or all of the following data:
name, contact information such as email addresses and telephone numbers, demographic information such as post code, IP address, web browser type and version, operating system, your activity on our website.
- How Do We Use Your Data?
All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 4, below.
We use your data to provide the best possible products and services to you. This could include: providing and managing your access to our website; Personalising and tailoring your experience on our website, supplying our products and services to you, personalising and tailoring our products and services for you, responding to communications from you, supplying you with email communication, e.g. Newsletters, Alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by following instructions on the communication), market research, analysing your use of our website and gathering feedback to enable us to continually improve our website and your user experience;
With your permission and/or were permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
- How and Where Do We Store Your Data?
We only keep your data for as long as we need to in order to use it as described above in section 3, and/or for as long as we have your permission to keep it.
Data security is of great importance to us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our website.
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
- Do We Share Your Data?
We may compile statistics about the use of our website including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.
- How Can You Control Your Data?
When you submit information via our website, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and/or by managing your Account).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
- Your Right to Withhold Information
You may access certain areas of our website without providing any data at all. However, to use all features and functions available on our website you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by us (where such data is held). We reserve the right to charge a small fee for this service.
- Contacting Us